Do I have to keep MCE as my electric provider if I live in its service area?
No. MCE supports your power to choose! Any customer may opt out of MCE service in order to choose PG&E service. The choice is yours.
Can I return to MCE after I opt out?
Customers who opt out before starting MCE service or within the first 60 days of MCE service may return to MCE service at any time. Customers who opt out after the first 60 days of service with MCE will be prohibited by PG&E from returning to MCE for one year.
Is there a fee to opt out?
There is no charge for opting out of MCE before or within the first 60 days of service. After the first 60 days of service, MCE will charge a one-time $5 (residential) or $25 (commercial) administrative fee.
Do I have to opt out by a certain time?
Customers may request to opt out of MCE service at any time. There is a five-day business window for processing opt-out requests, and your account must be transferred on your regularly scheduled meter read date. If you request to opt out of MCE service after 60 days of service, PG&E will prohibit you from returning [...]
How do I opt out to choose PG&E’s generation service instead of MCE’s?
Customers may opt out online or by phone at 1 (888) 632-3674. Please have your PG&E bill or account information on hand in order to process your request.