Lower Your Bill
If you would like to lower your bill, you may be eligible for one of the discount or assistance programs below. MCE customers are eligible for PG&E programs.
As an MCE customer, you are eligible for discount programs, including the California Alternate Rates for Energy (CARE) Program, Family Electric Rate Assistance (FERA) Program, Low Income Home Energy Assistance Program (LIHEAP), and Medical Baseline. Please note that special rate customers receive their discounts on the electricity delivery portion of their bills, so customers who are already enrolled will maintain their discounts with MCE; there is no need to reapply.
Qualified households receive deep discounts on their energy bills through the California Alternate Rates for Energy (CARE) Program. CARE eligibility is based on public assistance program participation or based on the number of individuals in your household and total gross household income. To learn more about CARE and how to apply, visit PG&E’s CARE webpage.
The Family Electric Rate Assistance (FERA) Program can provide a monthly discount on your electric bills. The program is designed for income-qualified households of three or more persons whose household income is within 100%-125% of the CARE qualifying threshold. To learn more about FERA and how to apply, please visit PG&E’s FERA webpage.
The Medical Baseline Program, also known as Medical Baseline Allowance, is an assistance program for residential customers who depend on power for certain medical and independent living needs. The program includes two different kinds of help:
- A lower rate on your monthly energy bill
- Extra notifications in advance of a Public Safety Power Shutoff
Due to COVID-19 shelter-in-place requirements and changing medical practitioner priorities, signature by a qualified medical practitioner is not currently required to qualify for the Medical Baseline program. Certification may be required to remain on the program for more than one year.
LIHEAP is a federally funded assistance program overseen by the California Department of Community Services and Development (CSD) and administered by 32 Action Agencies throughout California. Services include the Home Energy Assistance Program (HEAP), Energy Crisis Intervention Program (ECIP), and LIHEAP Weatherization. To learn more about LIHEAP, please visit California Department of Community Services & Development’s LIHEAP webpage.
Energy Assistance Programs
The Energy Savings Assistance Program offers free energy efficiency improvements such as installation of insulation, caulking and light bulbs, and replacement of appliances such as refrigerators, water heaters, and furnaces. Participants must live in a house, mobile home or apartment that is at least five years old and meet income guidelines. To learn more about the Energy Savings Assistance program and how to apply, please visit PG&E’s ESAP webpage.
LIWP installs solar photovoltaics (PV), solar hot water heaters, and energy efficiency measures in eligible low‐income single family and multi‐family dwellings in disadvantaged communities to reduce greenhouse gas emissions and save energy. To learn more about the Low Income Weatherization Program, please visit California Department of Community Services & Development’s LIWP webpage.
The REACH one-time program helps you pay for energy during a crisis. REACH provides an energy credit for up to $300 based on the past due bill amount. To learn more about REACH and how to apply, please visit PG&E’s REACH webpage.
Energy Efficiency Programs for Non-residential & Multifamily Properties
MCE offers rebates, technical assistance and financing for non-residential and multifamily properties. Take advantage of our no-cost, walk-through energy assessments for qualifying business and multifamily properties. We also offer direct install measures — like swapping out incandescent bulbs for high efficiency lighting and installing water saving fixtures — at little to no cost to you.