At the time of your enrollment in MCE service, PG&E will initiate a true-up process and send you a bill for all electric charges incurred since your last “true-up” statement.
As part of its “true-up” process, PG&E will zero out any accrued credits. NEM customers may elect to enroll their accounts early or postpone their enrollment until later in the year to better align with their true-up date by emailing CustomerService@mceCleanEnergy.org
or calling 1 (888) 632-3674.
MCE offers one of the most generous Net Energy Metering (NEM) programs in California, and thousands of households and businesses are already benefiting. If you have an existing NEM account and choose MCE, you’ll automatically be enrolled in our NEM program; there’s no need to reapply.
- MCE pays a premium rate (standard rate + $0.01 per kWh) for the excess electricity your solar panels produce during each billing period.
- MCE credits roll over continuously and are never zeroed out through an annual “true-up”.
- We’ll offer you a check for the full amount of your NEM credit balance if your balance exceeds $100 at the end of April.¹ This year we offered almost a million dollars in payments to our solar customers!
As an MCE customer, your monthly bill from PG&E will include any MCE electric generation charges (if your usage exceeds your production and any accrued credits), along with your regular monthly gas and minimum bill charges from PG&E. PG&E will continue to bill you for electric delivery charges annually through its true-up billing process.
¹NEM customers who choose to enroll in Local Sol energy service are not eligible to participate in the annual cash out process. Local Sol NEM customers will be credited at the same price that they pay for Local Sol service ($0.142/kWh). However, these credits are not eligible for MCE’s annual NEM Cash Out and will instead roll over to the following year and be applied to any future MCE usage charges.
Learn about the basics of NEM billing, important information about your true–up, and how MCE’s NEM program compares to PG&E’s.
Monday, April 9th from 7 pm – 9 pm
Concord City Council Chamber
1950 Parkside Dive