Does MCE offer a Net Energy Metering (NEM) program for customers who have solar?

Yes. Any MCE customer who meets PG&E’s NEM program requirements is eligible for MCE’s NEM program. Generally, this includes customers with renewable electric generation systems (such as solar, wind, biogas, and fuel cell installations) that are less than 1,000 kW. The average residential installation is 5 kW and the average commercial installation is 100-200 kW.

By |August 23rd, 2016||

How does MCE set its rates?

The MCE Board of Directors sets electric generation rates for our customers. We value public participation and transparency, which is why our rates are developed, discussed, evaluated, and approved at public meetings where customers are able to comment. We invite you to attend and give us your feedback. Rate-setting typically occurs on an annual basis, [...]

By |August 30th, 2016||

How does the PG&E Budget Billing option work with MCE?

If you are a customer who uses the Budget Billing (previously called Balanced Payment Plan) option with PG&E, you will continue to receive your gas and electric delivery charges from PG&E in the Budget Billing form. However, your electric generation charges from MCE will not be included in your Budget Billing calculation and will vary [...]

By |August 30th, 2016||

Will I still receive CARE or FERA with MCE?

Yes. MCE customers enrolled in CARE and/or FERA will continue to receive their discount; there is no need to reapply with MCE. Learn more about CARE and FERA.

By |August 30th, 2016||

Will I still receive my Medical Baseline Allowance with MCE?

Yes. MCE customers enrolled Medical Baseline Allowance will continue to receive their full allowance; there is no need to reapply with MCE. New Medical Baseline Allowance enrollments or renewals are done through PG&E’s customer service center or website. If you believe you are eligible for the Medical Baseline Allowance program and would like to sign [...]

By |August 30th, 2016||

Can PG&E set delivery rates that are higher for MCE customers than for non-MCE customers?

No. PG&E must provide the same delivery rates for all customers in their service area whether or not they receive electricity from MCE or another third-party energy service provider.

By |August 30th, 2016||

How do MCE’s rates compare to PG&E’s?

Our 60% renewable electricity service is cost competitive with – and often lower than – PG&E’s 38% renewable electricity service for typical customers. For more information, sample cost comparisons, and cost calculators, please visit Rates.

By |November 21st, 2015||